FAQs

Q?

Why does the pressure on the boiler keep going down and i have to top it up?

A.

This is caused by a leak in your central heating system usually on a radiator valve or boiler look for signs of leakage ie scale or damp patches and give us a call.

Q?

Can i have a outside tap?

A.

Simple answer is normally YES and it can be supplied and fitted for as little as £100

Q?

Do i need a landlord certificate?

A.

If you own a property and are renting it out with gas appliances then you need a landlord certificate.

Q?

How long does a landlord certificate last?

A.

It lasts for one year or one tenant whichever is the shortest.

Q?

Do i have to get a gas-safe engineer?

A.

Yes it is your responsibility to make sure any person working on gas is competent and gas-safe registered ,if in doubt contact gas-safe at www.gassaferegister.co.uk or call 08004085577.or ask the engineer for his card   .

Q?

Do thermostatic radiator valves work?

A.

Yes put the number to the temperature you require and enjoy more comfort and lower bills.

Q?

When should i service my gas appliances?

A.

You should refer to the manufacturers literature for service requirements but a rule of thumb is at least once a year.